Webflow Reviews

Based on 17 customer reviews and online research, webflow.com has a consumer rating of 2.4 out of 5 stars, indicating that most customers are not satisfied with Webflow.

2.4 / 5.0

17 Reviews

5 Stars(5)

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4 Stars(0)

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2 Stars(3)

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1 Star(9)

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How would you rate Webflow?

Top Reviews

Nelson Frazier
Posted on 08/03/2020

Too expensive for no apparent reason. The builder is complex and has a large learning curve to it. However, once you learn it, it becomes fairly easy.
Hosting your website with Webflow is not as secure as other hosting companies. In fact, they don't provide that in depth security that most major hosting companies offer.
The free plan is terrible and useless and are limited to two pages. You need to upgrade to a paid plan in order to use the builder efficiently. Even that is not enough unless you upgrade to their most expensive plan.
SEO with Webflow is not great. If you want optimal SEO than Webflow is not the right thing for you.
If you want to build an eCommerce store, this is not for you. Webflow is limited on the functionality of a web store so if you are looking to extend functionality and customizations then Wordpress/WooCommerce will be the best option.
I recommend Wordpress or Magento.

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Bernice Stewart
Posted on 08/23/2020

Wont let me cancel my CMS hosting. I had to use this feature for an assignment, and tried to remove my credit card instantly after, but it refuses to let you until you enter another valid payment method. I have followed every guide online and emailed support asking to cancel my hosting, and it wont let me. I even found a direct link to the cancel page, but when I click it, it logs me out so that I cant cancel. I literally will log straight back in and put the link in and im logged straight back out.
They deliberately make it as difficult as possible to cancel your subscription, so that customers get stuck into monthly payments. They even have redirected all helpful articles about cancelling CMS hosting to a page that advertises site plans, unbelievable!
I have nothing left to do but to cancel my credit card, as they wont stop charging me, despite me specifically asking them to cancel my plan. I would highly suggest you do business elsewhere.

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Customer Reviews (17)

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Vincent Prescott
Posted on 06/02/2021
Couldn’t be more satisfied

From just knowing a few things about HTML and CSS I’m now able to create professional, functional and responsive websites. Thanks to Webflow. I can’t relate to some of the bad reviews here since I personally, only have good experiences with the platform and support. If it weren’t for Webflow I’m not sure if I’d had pursued my dream of becoming a web designer.

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Gabe Craig
Posted on 05/21/2021
Excellent

Excellent tool for web designers

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Daniel Steeves
Posted on 05/19/2021
Not fond of writing reviews but this sucks so much I had to write a review on it

Not fond of writing reviews. But this platform really sucks I cant resist. Don't try it. Really the worst total waste of time and effort (laggy and crashing), no wonder It had bad reviews. Crap so deep I can't even put into words jeez! it has weird way of doing styling. Why not stick to fundamentals dammit. Stick to Divi or Vanilla whatever. No wonder you're getting left behind.

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Miriam Reed
Posted on 04/27/2021
Useless support and super complex to…

Useless support and super complex to use. Just go with Wordpress or Wix. It will save you from a ton of stress.

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Daisy Perry
Posted on 04/08/2021
Worst Designer in the History of Web Design

It's the worst UI and "Designer" I've ever experienced.
You would be better off typing out raw HTML code in notepad.
At least then something as simple as centering your images or creating a friggin table wouldn't be the nightmare this is.

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Herbert Ryan
Posted on 03/28/2021
Powerful website builder, terrible customer service

It's a very powerful website builder, but I've messaged the customer service 2 or three times now. No one has ever gotten back to me. After hosting over 10 websites with them,one would think that they'd care about customer loyalty.
Unfortunately, I'm going to have to move to another provider, because I do need customer assistance with basic functionalities, like moving websites with CMS to the company Team Account.
The entire structure is too expensive an unwieldy. Don't bother.

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Keith Hunt
Posted on 03/15/2021
Don't bother, it's not what it used to be

This system used to be neat but now it's bloated, difficult to learn, extremely expensive and support is downright horrible. Also, if you pay for hosting and decide to cancel your plan, they shut your site down immediately, regardless if you paid for the month, a practice which I believe to be illegal. Don't bother with these people or their system, there are better alternatives.

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Guest
Posted on 01/29/2021
Don't even think about it

As with all tools and softwares, I understand there is a learning curve that's required to handle them.
It's all great on the surface and their academy, but when you start making your project, the designing and developing are a pain.
Very slow, unpractical.. I don't understand who can make the most of this tool unfortunately.
Their UI is clean and nice though, I like that a lot!

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Guest
Posted on 01/29/2021
The best web tool but it's too expensive.

Webflow is the best web tool available, but it's too expensive.
The service you get is great. It is effortless to build fully working websites, but you have to pay a lot...
The account billing options:
1. FREE account = you can create 2 websites and can use client billing.
2. LITE $16/mo account = you can create only 10 websites and can export the code.
3. PRO $36/mo account = unlimited projects and all the fancy stuff.
You have to keep in mind that if you want to host a website with your own domain, you have 7 additional premium plans that start with $12/mo and end with $212/mo. I want to note here for the cheapest e-commerce plan, Webflow wants a 2% fee for each sale.
There is also no way of paying it with Paypal at the moment, even though this is something promised by Webflow staff since 2018. You can't use Webflow's premium features if you don't have a credit card.
All in all, it is a great tool to learn web development or start a one-man agency, but if you want to go with that, you need one of the more expansive plans.
My suggestions to Webflow on how to make the service more attractive.
1. Include at least one free basic site plan in your Lite account plan. This change would allow people to build their portfolio, buy a domain and host their website and go into business faster.
2. Please include more payment options than credit cards for your account and site plans. I had clients who went to another developer for the dev part only because the pricing is so high and no alternative payment methods.
3. Make the account and site plans more VALUABLE by adding more features or lowering the price.

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Ken Robertson
Posted on 01/12/2021
Webflow is the most powerful webpage builder I've ever used

Webflow solved so many problems for me as a marketer! I was constantly battling for web development time and this tool allowed me to build robust, beautiful pages (more so than any other web tool I've ever used) without coding experience and that I was in complete control of the responsivity (I used to have to go and forth with the web team a million times to get it to where we wanted it). We don't host on webflow (I'd like to get to that point), but exporting the code has worked well for me (once our web team figured out how to make it work with our current CMS--which was the only involvement they needed to do--now I can develop our site completely independently). I LOVE this tool!

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Guy Simmmons
Posted on 12/15/2020
The best tool of their kind on the…

The best tool of their kind on the market by far. It takes some learning, but with Webflow University it makes it a whole lot easier.

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Guest
Posted on 12/14/2020
nerds agency loves Webflow!

The impossible is possible with Webflow.
nerds-agency.com

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